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Lauralynn

Hello,

I am still having problems writing in a different color.  Every time I go to the color box all the colors come up, but when I type it only types in black.  I have been dealing with this problem ever since the change a few months ago.  I'm getting tired of typing in black ink and would like this problem fixed once and for all.  Please help fix this problem EP if you are reading this.

Posted: 2009-01-09 20:03:00

Stardust

Have you tried typing what you want, highlighting it and then selecting the color you want?

I don't think you can select a color and then start typing in that color, like you can with Word.

Posted: 2009-01-09 20:24:00

Lauralynn

Hi Stardust,

Yes, I have tried doing what you said and nothing happens  Before EP made the changes we were able to pick a color and than type in it.  Thanks any way for trying to help me.

Posted: 2009-01-09 21:37:00

Stardust

Oh bummer! Life is not complete w/o the ability to type in pretty colors. :(

Posted: 2009-01-09 21:57:00

Alikena

Hi Lauralynn

Thanks for letting us know that you are still having this issue. We have conducted numerous tests of changing the colour of the text in posts and we have not encountered the same problems.

Stardust is right that you can only change the colour of text once you have written it.

We have seen that other members can use colours in their blogs and that Stardust was able to change the text 'selecting the color you want' that she wrote in her reply above to blue.

This means that something must be different for you that means that you can't change colors.

The program you use to view extrapounds.com is called your internet browser. There are numerous internet browsers available to choose from, and depending which browser you use website may work slightly differently.

Can you please confirm which of the following browsers you use from the list below:
(you can find out by looking for the logo in the very top left hand corner of your screen now)


1. Internet Explorer





2. Mozilla Firefox




3. Safari



4. Yahoo Broswer




Once we know this information we can narrow down our testing to just one browser as currently we have been testing across multiple browsers and are as yet unable to recreate your problem.


Look forward to hearing from you so that we can help you write in colour once again. :)

Posted: 2009-01-13 13:55:00

Lauralynn

Hi Alikena,

Thank you for getting in touch with me.  I sent you a private message this morning, but in case you don't get it, I have Internet Explorer.  Thank you for helping me with this problem.

Posted: 2009-01-13 17:38:00

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